30points
Verified reviews
What clients say, weighted by how many they are and how recent.
- Average rating of the verified reviews20
- Number of verified reviews6
- Reviews from the last 12 months4
How WayImmo rates and ranks companies.
One process and one grid for every company, in every city. Here is where the data comes from, how the score is built, and what money can and cannot change.
Five steps, the same for every company.
- 1
We list every company
We start from the state license registers and the business registries, then add what our own research finds. A company is listed whether or not it has claimed its page.
- State license registers
- Business registries
- Public listings
- 2
We verify the facts
Fees, services, license and service area are checked with the company and against public sources. Each fact is checked again every year, and each page shows the date of its last check.
- Fee schedule
- Management agreement
- License record
- 3
We collect verified reviews
Clients are invited to review a company after a service. We publish reviews sent from a professional email address only, we confirm the address, and our team reads every review before it is published.
- Professional email
- Read by our team
- 4
We score on one grid
Five criteria and 100 points, with the same weights in every city and for every company, whether it has claimed its page or not.
- 5
We rank and compare
In each city, companies are ranked by score. You can sort them by fee or by reviews, compare two or three side by side, and ask the ones you pick for a quote.
The WayImmo score, out of 100.
3020201515
20points
Fee transparency
Whether an owner can know the whole price before signing.
- Whole fee schedule published8
- Repairs at cost, or markup stated4
- Fee charged on rent collected, not rent due4
- No cancellation fee, or fee stated4
20points
Responsiveness
How fast the company answers an owner.
- Answer time rated by clients14
- Replies to its reviews6
15points
Services
What the monthly fee covers.
- Core services included9
- Inspections and owner portal4
- Help with a tenant or member in default2
15points
License and compliance
Whether the company is in good standing.
- Active license where the state requires one9
- No disciplinary action in the last five years4
- Liability insurance stated2
Same grid, three services
Property managers, HOA managers and Airbnb managers are scored on the same five criteria. The facts checked change with the service.
Fewer than five reviews
The score is provisional and built on the four other criteria. The full score appears with the fifth verified review.
Two companies, same score
The one with more verified reviews ranks first.
How a review is verified.
- 1
It comes from a professional address
We publish reviews sent from a professional email address only, and we confirm the address with a link.
- 2
The reviewer states they are a client
With their type of property and their area. A review about a company they never used is refused.
- 3
Our team reads it
No insults, no personal data, no review from an employee or a competitor.
- 4
The company can reply, not edit
Its reply is public. A review is removed only when it is fake, abusive or about another company.
Harborline Property ManagementReview from an owner in North Park, San Diego
Verified- Professional email address confirmed
- The reviewer states they are a client
- Read by our team before publication
Sample review for the preview.
What money can and cannot change.
What a company can do
- Claim its page, for free
- Confirm its fees and its services
- Reply to its reviews, in public
- Receive the quote requests owners send it
What no company can buy
- A better score
- A higher rank in its city
- The removal of a review
- A badge or a label
Updates and corrections.
Every month
Scores are recalculated with the new verified reviews and the facts that changed.
Every year
Fees, services and license are checked again with each company. Each page shows the date of its last check.
At any time
You spot a wrong fee or an outdated fact: tell us. We check it with the source and correct the page.
Report an errorWho is behind the method.
JNJean-Romain NoelCo-founder
GZGuillaume ZerenCo-founder
The expert panel
Property managers, brokers, attorneys and wealth advisers, in France and the US, who review the scoring grid, the fee data and the guides.
Questions about the method.
Can a company pay to rank higher on WayImmo?
No. The rank of a company comes from its WayImmo score only, and no company can pay for a better score.
Why is a company listed if it did not ask to be?
WayImmo lists every company it finds in a city, so that owners can compare all of them. A company can claim its page for free to confirm its fees and reply to its reviews.
Why does a company have no score?
A company with fewer than five verified reviews has a provisional score, built on the four other criteria. Its full score appears with its fifth verified review.
A fact is wrong on a page. What can I do?
Tell us through the contact page, with the page and the fact. We check it with the company or the public source and correct the page.
Can a company remove a bad review?
No. A company can reply in public and report a review it believes is fake. A review is removed only when it is fake, abusive or about another company.
See the method at work in your city.
Run a management company? Claim your listing